Refund and Returns Policy

1. Introduction At Backpack Bazaar, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return and refund process.

2. Return Eligibility To be eligible for a return, your item must meet the following criteria:

• The item must be unused and in the same condition that you received it.
• The item must be in its original packaging.
• You must initiate the return within 30 days of receiving your order.

3. How to Initiate a Return To initiate a return, please follow these steps:

1. Contact us at ammar.shams@backpackbazaar.shop with your order number and reason for the return.
2. We will provide you with a return shipping address and any additional instructions.
3. Ship the item back to us using a trackable shipping method. You are responsible for paying the return shipping costs.

4. Refund Process Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

5. Late or Missing Refunds If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at ammar.shams@backpackbazaar.shop.

6. Exchanges We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at ammar.shams@backpackbazaar.shop.

7. Non-Returnable Items Certain items are non-returnable, including:

• Gift cards
• Downloadable software products
• Items marked as final sale

8. Contact Information If you have any questions about our Returns and Refunds Policy, please contact us at:

• Email: ammar.shams@backpackbazaar.shop
• Website: https://backpackbazaar.shop